Registry Managers can modify follow-up questions that can be sent to Registrants via the Registrant Portal on both the Follow-up Question Tool > Add Question and Tool > Edit Question pages as follows:
Add a New Follow-up Question from the Follow-up Question Tool > Add Question Page
To add a question from the Follow-up Question Tool > Add Question page, perform the following steps:
In the Manage Question section, complete the following:
In the Question Type section, select the type of question that will be displayed.
Note: -_If you selected the Radio Buttons with Numeric Value question type, you must enter numeric values in the Minimum Value and Max Value boxes. If you selected the Radio Buttons with Free Text question type, a free text answer is not required.
Click the Save Question button.
A new popup window displays that the question was saved successfully.
Click OK.
The Manage Answers section displays.
In the Manage Answers section, complete the following:
In the Answer Text box, enter the text for the answer.
Note: -_Answers for "Dropdown List" questions are limited to 150 characters.
In the Question Type section, select the type of question that will be displayed.
Note: -_If you selected the Radio Buttons with Numeric Value question type, you must enter numeric values in the Minimum Value and Max Value boxes. If you selected the Radio Buttons with Free Text question type, a free text answer is not required.
To finish the changes to the question, choose from the following options:
To save all changes for the question, including the answer information listed in the Manage Answers section, click the Submit button.
WARNING! -_Once a question has been submitted, it cannot be changed.
The system displays a new popup window confirming that the question was saved successfully.
Add a Follow-up Question from Tool > Edit Question Page
To add a question from the Tool > Edit Question page, perform the following steps:
Click the Add New Question link.
The Follow-up Question Tool > Add Question page displays.
In the Manage Question section, complete the following:
In the Question Type section, select the type of question that will be displayed.
Note: -_If you selected the Radio Buttons with Numeric Value radio button, you must enter numeric values in the Minimum Value and Max Value boxes.
To finish the changes to the question, choose from the following options:
Click the Save Question button.
A new popup window displays that the question was saved successfully.
Click OK.
The Manage Answers section displays.
In the Manage Answers section, complete the following:
In the Answer Text box, enter the text for the answer.
Note: -_Answers for "Dropdown List" questions are limited to 150 characters.
In the Question Type section, select the type of question that will be displayed.
Note: -_If you selected the Radio Buttons with Numeric Value question type, you must enter numeric values in the Minimum Value and Max Value boxes. If you selected the Radio Buttons with Free Text question type, a free text answer is not required.
To finish the changes to the question, choose from the following options:
To save all changes for the question, including the answer information listed in the Manage Answers section, click the Submit button.
WARNING! -_Once a question has been submitted, it cannot be changed.
The system displays a new popup window confirming that the question was saved successfully.
Edit an Existing Follow-up Question
To edit an existing question, perform the following steps:
Note: -_Completed questions cannot be edited.
In the Manage Question section, complete the following:
In the Question Type section, select the type of question that will be displayed.
Note: -_If you selected the Radio Buttons with Numeric Value question type, you must enter numeric values in the Minimum Value and Max Value boxes. If you selected the Radio Buttons with Free Text question type, a free text answer is not required.
To update the answers in the Manage Answers section, complete the following:
In the Answer Text box, enter the text for the answer.
Note: -_Answers for "Dropdown List" questions are limited to 150 characters.
In the Question Type section, select the type of question that will be displayed.
Note: -_If you selected the Radio Buttons with Numeric Value question type, you must enter numeric values in the Minimum Value and Max Value boxes. If you selected the Radio Buttons with Free Text question type, a free text answer is not required.
To finish the changes to the question, choose from the following options:
To save all changes for the question, including the answer information listed in the Manage Answers section, click the Submit button.
WARNING! -_Once a question has been submitted, it cannot be changed.
The system displays a new popup window confirming that the question was saved successfully.
To view all of the follow-up questions outside their groups, click the Go to Question List link.
The Follow-up Question Tool > Question List page displays.
Click the F/U Question Tool tab in the banner at the top of the page.
The Follow-up Question Tool > Question Group List page displays.
Click the Go to Question Group List link.
The Follow-up Question Tool > Question Group List page displays.